FAQ

Ordering

No minimum order quantity for T-shirt and polo shirt printing required!

We are able to complete a T-shirt/polo order within a day, depending on how urgent the order is. It would be best to allocate a lead time of 2 weeks for orders that are not urgent to prevent any express charges.
*Express charges may be incurred for rush orders

Step 1: Send our friendly agents the quantity and design of your chosen product VIA contact form, Whatsapp or email. 
* 4 Important details for accurate quotation: 
1) Quantity,   2) Material,   3) Artwork/Design,   4) Desired completion date

Step 2: Receive a satisfactory quotation, fill up orderform and process the order.

Yes you can! Sample for a T-shirt/polo order above 100pcs will be free. However, if there are any new changes required after processing the sample, an $80 sample fee will be incurred.

Price

Yes! The larger the order quantity, the cheaper the quoted price. Especially for silk screen printing. 

1) Lower the amount of colours! Every colour requires an individual board, thus cheaper costs.
2) Focus more designs within the same area on the product. Different area adds to the costs.
3) Decrease the size of the design, the larger the design the higher the costs.
4) Order larger quantities.

Yes! We frequently offer different discount codes. Follow our Facebook and Instagram to not miss out!

Letting our friendly agents know your budget is extremely beneficial, as we will advice and try working within it, providing you with solutions!

Design

Yes, you can approach our friendly agents with your current details at hand and they will provide you with an estimated quotation.

Recommend file types are Adobe Illustrator (AI), Adobe Photoshop (PSD) files. Preferably 300DPI and above. JPEG, PNG, PDF, EPS, SVG are also accepted as well. 

Yes, we do provide simple complementary artwork adjustments, after confirmation of order.

If the artwork provided is of a low resolution, that can be a contributor. However, our designers will re-draw the artwork for you, but it might take a longer lead time to complete your order and additional costs may apply.

Yes, our team of designers can help you achieve your design from scratch. Charges are from $50* onwards.
* Depending on the complexity of designs.

Yes, we will be able to achieve the same effect. 

Product

Cotton material is more suited for office wear, indoor events. Dri-fit material is more suited for outdoor activities, sports events, roadshows. Some Pros  of each material:

Pros of Cotton:
Comfortable for everyday wear as it is soft on the skin and suitable for most colour dyes to achieve a premium printing effect. It is also easier to remove stains. It is the choice for you if you rank comfort and style above the rest!

Pros of Dri-fit:
More breathable, perfect material for any outdoor activities including heavy activity usage indoors. It is more cooling, able to absorb sweat and retain the shape of a T-shirt.

No. For most 100% cotton T-shirts found in the market, it is not pre-shrunk and it can shrink up to 20% of it original size if washed incorrectly. Such as washing it in high heat and drying it in high heat as well. However, our cotton will not shrink from high heat.

Both materials are polyesters, but they appear and feels different. Microfibre is softer, more stylish and more skin tight. 

We offer all types of product ranging from different types of T-shirts to corporate gifts to different accessories. Feel free to check out our Made to Order and Ready-made section.

Yes! We specialise in customising, if there is a specific request we have different types and grades of each material. Our friendly agents will be able to advise you accordingly! Also, we can even mix 2 materials together. E.g. Cotton-Drifit T-shirt – A fabric combining cotton in the innerside, and Dri-fit on the outer side. Therefore it is soft on the skin, and breathable at the same time. 

Yes you can supply your own garments, just send us your designs and we will get it printed for you!

Printing

Types of printing can be checked out under Services tab. Other printing methods that are not included include digital printing and direct to garment printing.

Our friendly agents will advice you on which printing method is most suited for your design whilst working within your budget. 

Pro tips: Design with many colour tones and gradient colours will be recommended to use heat transfer printing or sublimation printing. Single coloured designs will be recommended to use silk-screen printing.

Yes, it definitely can be achieved. For more complexed designs, with gradient colours or special colours, it is best to provide the pantone code so our designers can strive for the best results.

Pro tips: If you need to convert your colour codes (i.e. hex code) to anyone code, you may visit this website.

Payment & Delivery

Yes, self-collection is welcomed and it is free! You can check with our friendly agents on self-collection addresses.

Free delivery for any orders above 100pcs. For orders below 100pcs delivery is charged at $30 for local delivery to a single location. 
*Delivery to Tuas and Sentosa will incur additional charges.

Yes, we accept 30 days PO from different organisations.

Methods include Cash on delivery, Bank transfer, Cheque, and PayNow!
* Account details will be provided in the invoice.